Automating Success: Aaron Steele's Revolutionary Approach to Content Marketing and AI Efficiency

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Ai Training Podcast
Automating Success: Aaron Steele's Revolutionary Approach to Content Marketing and AI Efficiency
Feb 09, 2024, Season 1, Episode 18
Mark Latimer
Episode Summary

 

In this conversation, Aaron Steele discusses his journey into automation and his expertise in content marketing automation. He shares how he developed a platform called Engine that automates the creation and scheduling of social media content.

 

Aaron emphasizes the importance of identifying pain points and considering the broader context of an organization when implementing automation. He also discusses his problem-solving approach, which involves using notepads and pens, taking breaks, and seeking outside perspectives.

 

Aaron finds inspiration and knowledge from various sources, including YouTube videos and podcasts. In this conversation, Aaron and Mark discuss various topics related to AI and automation.

They talk about listening to audio books, the impact of AI on saving time or consuming time, the importance of time sensitivity and capitalizing on opportunities, discovering new tools with AI, using Zapier for prototyping, and how to get in touch with Aaron.

Takeaways

- Automation can streamline processes and save time for businesses.

- Identifying pain points and considering the broader context of an organization are crucial when implementing automation.

- Problem-solving can be enhanced by taking breaks, seeking outside perspectives, and using notepads and pens.

- Listening to podcasts and watching YouTube videos can provide inspiration and knowledge for automation and problem-solving. Listening to audio books can be a valuable way to consume nonfiction content and learn new things.

- AI can both save time and consume time, depending on how it is used and integrated into daily tasks.

- Being aware of time sensitivity and capitalizing on opportunities can lead to success in a fast-paced environment.

- AI can help discover new tools and solutions that can significantly impact businesses and workflows.

- Zapier is a useful tool for prototyping and testing ideas before building full-fledged applications.

- To get in touch with Aaron, visit his website or connect with him on LinkedIn.

Chapters

00:00 Introduction and Guest Presentation

01:34 Aaron's Journey into AI and Automation

01:47 The Birth of Aaron's Business

03:02 The Power of Automation Platforms

03:42 The Role of AI in Business Analysis

04:59 The Importance of Automation in Social Media

05:14 The Role of CRM in Business

08:37 The Power of Content Marketing Automation

11:00 The Process of Content Generation

18:37 The Impact of Automation on Business Efficiency

22:21 The Future of Automation and AI

25:14 Identifying and Documenting Pain Points

26:34 The Importance of Understanding the Broader Context

28:17 The Pitfalls of Rushing into Software Solutions

28:56 The Unexpected Challenges of Subdomains

30:13 The Sunk Cost Fallacy in Problem Solving

32:15 The Power of Reframing Problems

37:02 The Role of External Perspectives in Problem Solving

41:48 The Impact of AI on Time Management

46:38 The Potential of Zapier for Prototyping

48:16 Wrapping Up and How to Connect

 

For more information on Aaron J. Steele:

LinkedIn:   / aaronjs  

Website: https://www.endgn.com

For more information on Mark Latimer and the AI Training Podcast:

LinkedIn:   / openaitraining  

Website: https://openaitraining.com/

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Episode Chapters
Ai Training Podcast
Automating Success: Aaron Steele's Revolutionary Approach to Content Marketing and AI Efficiency
Please wait...
00:00:00 |

 

In this conversation, Aaron Steele discusses his journey into automation and his expertise in content marketing automation. He shares how he developed a platform called Engine that automates the creation and scheduling of social media content.

 

Aaron emphasizes the importance of identifying pain points and considering the broader context of an organization when implementing automation. He also discusses his problem-solving approach, which involves using notepads and pens, taking breaks, and seeking outside perspectives.

 

Aaron finds inspiration and knowledge from various sources, including YouTube videos and podcasts. In this conversation, Aaron and Mark discuss various topics related to AI and automation.

They talk about listening to audio books, the impact of AI on saving time or consuming time, the importance of time sensitivity and capitalizing on opportunities, discovering new tools with AI, using Zapier for prototyping, and how to get in touch with Aaron.

Takeaways

- Automation can streamline processes and save time for businesses.

- Identifying pain points and considering the broader context of an organization are crucial when implementing automation.

- Problem-solving can be enhanced by taking breaks, seeking outside perspectives, and using notepads and pens.

- Listening to podcasts and watching YouTube videos can provide inspiration and knowledge for automation and problem-solving. Listening to audio books can be a valuable way to consume nonfiction content and learn new things.

- AI can both save time and consume time, depending on how it is used and integrated into daily tasks.

- Being aware of time sensitivity and capitalizing on opportunities can lead to success in a fast-paced environment.

- AI can help discover new tools and solutions that can significantly impact businesses and workflows.

- Zapier is a useful tool for prototyping and testing ideas before building full-fledged applications.

- To get in touch with Aaron, visit his website or connect with him on LinkedIn.

Chapters

00:00 Introduction and Guest Presentation

01:34 Aaron's Journey into AI and Automation

01:47 The Birth of Aaron's Business

03:02 The Power of Automation Platforms

03:42 The Role of AI in Business Analysis

04:59 The Importance of Automation in Social Media

05:14 The Role of CRM in Business

08:37 The Power of Content Marketing Automation

11:00 The Process of Content Generation

18:37 The Impact of Automation on Business Efficiency

22:21 The Future of Automation and AI

25:14 Identifying and Documenting Pain Points

26:34 The Importance of Understanding the Broader Context

28:17 The Pitfalls of Rushing into Software Solutions

28:56 The Unexpected Challenges of Subdomains

30:13 The Sunk Cost Fallacy in Problem Solving

32:15 The Power of Reframing Problems

37:02 The Role of External Perspectives in Problem Solving

41:48 The Impact of AI on Time Management

46:38 The Potential of Zapier for Prototyping

48:16 Wrapping Up and How to Connect

 

For more information on Aaron J. Steele:

LinkedIn:   / aaronjs  

Website: https://www.endgn.com

For more information on Mark Latimer and the AI Training Podcast:

LinkedIn:   / openaitraining  

Website: https://openaitraining.com/

Introduction and Guest Presentation

0:00

welcome ladies and gentlemen I have a fantastic guest today and I'm really excited to speak to Aaron once again

0:07

Aaron steel coming from all the way from Australia thanks for being here how's it

0:14

going amazing love to get a chance to chat again I felt like we've already

0:20

done a podcast together but really good to reconnect and excited to dig in I

0:26

love when guests have a chance to introduce themselves so why don't you

0:31

let people know what you do yeah hi my name is Aaron I I do a lot of things

0:37

guess the stuff that I'm probably most well known for online at least is I do a

0:44

lot of AI and automation guides specifically around content marketing

0:52

automations write pretty regularly on LinkedIn putting together guides basically on how to create content using

1:00

automated platforms such as zap here and plugging chat GPT and things like that into the process beyond that I also like

1:09

to have conversations like this I like to yeah meet new people and yeah just of

1:15

have chats guess personal life standard old married with two kids two cats and a

1:20

dog otherwise I'm pretty normal ordinary person outside of all this kind of stuff

1:26

yeah and happy to jump in and have a good conversation amazing amazing let's

1:32

let's Dive Right into what you're good at how did this all come to be I know you've been working on processes in

Aaron's Journey into AI and Automation

1:38

general for a long time uh tell me a bit about the journey to where you are now

1:44

yeah so it goes back quite a way back in 2013 so my wife and I had moved to CRA

The Birth of Aaron's Business

1:54

which is the you know the capital of Australia not Sydney and which is where she's from so it wasn't a a completly

2:00

random move we were we just come back from an overseas extended holiday and I

2:08

was wanting to set up my own business I was 23 at the time so I didn't really

2:14

know what I was doing not saying other 23y olds don't know what they're doing but I certainly didn't and I set up a a

2:22

business like an online directory which seemed like a good idea at the time um

2:28

it was for cleaning business I thought that that was made lots of sense and had it all planned out and

2:35

obviously that didn't really eventuate like I I I set up all these different systems to to have an automated workflow

2:43

so whenever someone submitted form on the website it would get passed through to to other systems and I pieced that

2:51

all together like zappier was pretty new at the time so I worked through how to

2:58

connect all that up using zap here and just figured it out as I went and ever since then I've

The Power of Automation Platforms

3:05

always really enjoyed using automation platforms like zapia to connect things

3:10

and just make workflow automation really easy and I moved into a career and

3:16

business analysis not long after that and so that a lot of that has been involved with working through like Tech

3:24

problems with people like they've got a particular business problem and they need to

3:30

solve it with some kind of Technology solution and my my role has usually been to apply Technology Solutions to to

3:37

business problems that's a very high level summary of the last 10 years and the last couple years it's been ramping

The Role of AI in Business Analysis

3:44

up especially with things like chat GPT and just getting involved in that and seeing how much we can get out of it

3:52

diving deeper than just write me a blog post kind of thing like actually seeing

3:58

what it can be used for to extract structured data out of unstructured text

4:03

and things like that which happy to get into that but it's yeah it's a really powerful tool which I think like where

4:09

we feel like it's already saturated because people and I are working with it all the time but we're still

4:16

like definitely like Front Runners like most people are not using it at all so

4:22

yeah it's really exciting time to to be involved in this kind of thing I like to

4:27

think that if you're spending any time with a tool you're already in the 1% and yeah if you're

4:35

spending time automating and gluing a couple tools together using things like

4:40

zapier then you're further down the line of probably a 1% of that group right

4:46

yeah we find ourselves in these bubbles of everyone I know talks about Ai and is

4:52

in the in the thick of it but for the most part these are a lot of new Concepts for people I imagine people

The Importance of Automation in Social Media

5:00

listening let's talk about it at a high level what are some of the things the

5:06

problems that you've been able to solve using some tools to automate things for

5:13

people yeah sure I guess the I've primarily worked with CRM platforms

The Role of CRM in Business

5:19

which if you're not aware is for anyone listening is customer relationship management whenever you are working with

5:26

a business and they have more than one client they probably have a CRM where

5:32

they keep all their customer data and usually like in I guess the not that

5:38

long ago like all the all these systems and it's still like this today like all the different platforms that a business

5:44

uses are not necessarily connected in like a meaningful way and so you might

5:51

have your accounting system in one part which you does the invoicing and you've got your your marketing platform in one

6:00

area and you got your emails in another area and your CRM and in another platform again and so all of these

6:06

different systems are not communicating with each other and so you've got to double handle triple quadruple handle

6:13

the work as you get the leads coming through and then you got to take that information out and put it in something

6:18

else work I've done primarily has been streamlining that process so that when

6:25

you say if you get a lead through your website that will automatically feed in

6:31

through to like the CRM it will like populate a lead database with

6:37

information about the lead it will send you know other triggers off to other parts of the business so it's taking

6:43

that one action that was usually used to be manual and spreading the the effects

6:48

of the automation through the other parts of the business so that it's yeah it's reducing the amount of time people

6:54

have to spend on what they're doing and that can be things like automating reporting and um all kinds of things um

7:01

yeah that that's the the CRM world has probably been my my biggest or rather

7:07

longest time spent I suppose and yeah just making sure that everything is actually connected and communicating

7:13

with each other which is which is huge yeah it makes makes a lot of sense

7:18

I know as far as solopreneurs listening that you're either hiring someone to do it as far as a task got to get done or

7:28

you're finding a system or process to make it happen for you

7:34

and people are generally more expensive over time not that there aren't place

7:40

for people in business but if someone's also having to do the same thing over and over again it's probably not the

7:46

most exciting part of their job y I see Automation and these kinds of processes

7:52

as really a win all around you can find

7:57

things that are a bit more creative or unique to a person's skill set that

8:02

maybe they're better suited for versus having them do something that a computer could do yeah that's right uh I see a

8:11

ton of value in in what you're doing and there are some unique things that you've been able to do why don't we jump into

8:18

some of that the last conversation we had you talked about taking a video

8:23

input and turning it into a few different things for a business and this

8:28

was this was extremely fascinating so maybe you want to explain what you were talking about yeah sure the process that

8:34

I've developed basically is a framework you could look

The Power of Content Marketing Automation

8:40

at it with would be like a Content marketing Automation and so what I mean by that

8:46

is there is such a strong need for Content

8:52

marketing for basically anyone who's anyone out there these days like whether

8:57

you're an individual um whether you're a brand it is really the only way to

9:03

differentiate yourself in the marketplace these days is with your content and so recognizing that I saw a need in the

9:13

market um a little while ago for a way to lower or remove the barriers entry

9:21

for how people create that content because when you think about okay there's there's Facebook there's

9:28

Instagram real there's Tik Tok there's Pinterest there's Twitter or X there's

9:33

YouTube and there's so many platforms out there which people are on and and

9:41

should be on but it's overwhelming to go okay I'm just going to I just want I don't want to have to think about all

9:48

these different platforms I just want to focus on one and develop a following on that like I network with a lot of people

9:55

who just focus on LinkedIn and that's great but getting your organic traffic

10:01

sources from all the different platforms with such a significantly powerful tool

10:08

rather than just focusing on one area and the way that that i' I've done that is I've taken the transcript from one

10:15

video so say I I upload a video to the system which called engine which I've

10:20

developed end GN and I upload a video to that and that would take a transcription

10:28

from the video and and send that transcription through to chat GPT utilizing zapia for the process it's not

10:35

like a manually cutting and pasting it in and from that saying okay basically

10:41

the Crux of what I'm doing is saying okay I want you to generate three articles based on the the written style

10:50

of what I've just given you like the transcription like here's my style here's my unique voice and here's a

10:56

template of a good article I want you to write three different articles based on

The Process of Content Generation

11:01

three different templates that I'm feeding it and this is three different conversations running in tandem so it's not just one repeating itself and then

11:09

from that article I then say okay I now want you to generate 10 like statements

11:15

like tweet length statements based on this article that I can

11:21

publish and then from that I refine the

11:27

guess the syntax further to might adjust it for Facebook and Instagram and so basically from that

11:35

video we we've gone and produce three articles which is high quality articles

11:40

it's not just garbage because AI if it's not guided properly can certainly write some pretty crappy stuff but it's

11:47

usually pretty good what what comes out of here basically 30 tweets and 30 seems

11:53

like a lot but it's actually Twitter the Twitter attention span is like 30

11:59

seconds or something so if you're not posting 30 times a day you're not getting seen basically is from what I

12:04

understand like doing a bit of research in that area two to three Instagram and Facebook posts which is roughly the

12:12

Cadence that apparently is the good way to be posting don't want to be flooding your feed in that in that respect as

12:19

well as Pinterest which is interesting one which is a lot more organic and Beyond just the text I've also plugged

12:27

in another image generation tool because like most of these image based platforms

12:32

like Instagram Facebook even Twitter has a lot of image and especially Pinterest

12:37

obviously and so we'd actually would take that that statement that was

12:43

generated and generate like a a hook or something similar and actually

12:50

automatically transpose that that hook or that statement onto an image and that

12:56

can be an image that is templated or actually so it is templated and whether

13:01

that is a randomly selected stock photo based on the content of the article or whether that's like a photo that I've

13:08

already pre-selected or pretty much whatever you want to put in there and

13:15

that basically will then generate an image and then you can send that off and you can schedule all of this stuff

13:21

automatically as well like it just looks for the next available time and and place it so the the net result is you've

13:28

you've recorded one video like it could be a video like this or it could be like literally just you sitting down and

13:34

talking at a camera and answering questions about a topic and you've

13:39

generated 30 tweets 30 Pinterest pins three articles three Facebook and

13:46

Instagram posts and it's all been scheduled and then on top of that you also you can do

13:53

WordPress blogs as well just as an afterthought on top of that you would also publish directly to uh a podcasting

14:01

platform and then also take the the audio from from that recording publish that to podcasting platform and then cut

14:09

the the actual video into smaller sections using tools like off Clips or or whatever and post that out to your

14:16

socials as well and so you've got you're leveraging like a 20 30 minute video or

14:22

an hour depending on how how long you want to do it and you're producing such a a mar of like High quality content

14:30

it's an extremely powerful lever that it's it makes it so much easier to

14:38

create engaging content and then push it out there and then you don't have to

14:43

worry about oh have I posted to Twitter have I posted to to LinkedIn it's all just done and yeah that's that's

14:50

basically the engine service that I've put together which is that's really exciting and I've waffled on a little

14:55

bit there apologies but yeah I quite enjoy talking about it no worries it's it's very

15:01

fascinating I'm curious what are the systems of checks before content goes

15:06

out how does that work yes I built in a

15:12

basically a Trello based QA system which is totally optional but highly

15:18

recommended I once it come once the content is generated it comes into a

15:24

staging list in Trello and so I would see and it sends a notification to my phone

15:32

or the client's phone whoever is using it comes through and says okay there there's 30 cards in here which have the

15:37

content it's got we're generating images the image will be attached to the trailer card excuse me and and you just

15:44

you go through and you would say okay yep I I'm going to pick three of those I'm going to label them those three

15:51

posts that I I really like like they're they're the best ones also going to label those as Instagram and Facebook

15:59

maybe get rid of one or two occasionally some come through that like that doesn't really make sense um but it's usually

16:04

pretty good and then just drop the rest of the list into my twitterpinterest

16:11

list which will then automatically publish it out to Twitter and Pinterest as well as anything that was labeled as

16:18

Facebook and Instagram goes off they on a different workflow so it does yeah it does have that QA step where it is

16:24

important to to check and review and you can edit them as well it's not not static so you can go in and make changes

16:31

if you need to and the Articles come through there as well I use Trello because it's got that easy sort of cand

16:37

style just like Drop Cards into different lists but done any other platform on S just wanted to add that

16:45

I've used Trello in the past for a similar QA for social media posts and it's super easy it's it's so easy

16:52

probably one of the easier ways especially Trello has a really nice app

16:58

that makes the user experience very simple so I think it's a

17:03

good choice for QA yeah I think the uh only thing I would mention about Trello

17:09

is I've yeah I totally agree I love the app as well and I use it on multiple

17:16

devices but I also I use another tool which is like $5 and this is like a

17:22

little tip I suppose called pushover it's like a a $5 app which um

17:29

is like a push notification app which you can integrate with zapia and so once

17:34

because usually Trello claims that they will push notifications to your phone when you get a new card but it never

17:40

works for me I don't know why and I want to know when my content is ready for me to review and I've just I just add a

17:47

little pushover action at the bottom of my workflows and zapia so that once the

17:53

card is is done and is in in the list it then sends a notification to to my phone

17:59

letting me know and I have a link to the the Trello board there so it's literally just a matter of just oh there it is and

18:05

just open it up yeah that's if you're having troubles with Trello not sending notifications to your find that's an

18:11

easy fix I also know that you've been very generous with with sharing you've created some videos on your YouTube

18:17

channel as well as some some lead magnets on on Instagram there with

18:22

videos that explain how to do a lot of this stuff most business owners love the idea but don't really have the time to

18:31

or maybe want to get into the weeds of how to do it on the benefit side what

The Impact of Automation on Business Efficiency

18:37

kind of Time Savings have you seen for businesses across some of these uh

18:43

implementations yeah sure so it's I guess it depends what they're looking at

18:49

at doing for example if we're we're looking at like the engine the platform where you're creating social media

18:55

content it's something that people are not doing enough of anyway and so

19:01

they're it's not as though they're often taking hours of their time each week to

19:08

create content it's it's usually oh something that they're like oh I should be doing this but I'm not and I I just

19:14

don't have the time and so that's yeah it's more that kind of thing is more like here's a way you can leverage your

19:21

time rather than save it in another way and sure some I know some businesses are

19:26

not like that and then they do create content in which case this does save them time but for other processes yeah

19:33

if you're wanting to just trying to think of a recent use case that I had so

19:40

for example if you're using something like Salesforce or which is a CRM

19:46

platform if you're using something like that and they getting their leads into

19:51

Sal force and then they're having to manually work through the different processes and fill it all out you can

19:59

basically listen to get the transcription from a sales call and

20:04

automatically pass the information from that sales call and just put it straight into the appropriate lead forms and then

20:11

also based on the conclusion that's extracted from that you can then push

20:16

that lead through to the right process uh sorry the right stage so rather than

20:22

going in after the call and going okay now what did they say and is this dis closed one or is this in progress

20:28

whatever like it it listens to the call and then we just automatically push it through based on the sentiment analysis

20:35

of of what's happened there so it's really just you're focusing on actually

20:40

closing the sale or nurturing the lead rather than doing all the data entry yeah like that that data entry piece

20:47

like I I did do some some content around how to do that but yeah it's a massive time suck for a lot of people like just

20:53

sitting down and having to input um data into their platforms but you can can use

20:59

your voice to just talk to it and if you've got it set up properly it can

21:05

take that voice data transcribe it and turn that into commands and information

21:10

to automatically put into your platforms so that's that's an exponential Time

21:16

Saver for sure if it's implemented probably yeah I'm I'm constantly wrestling with things that I should need

21:24

to be doing administratively versus figuring out how

21:30

to not do them administratively like the where's the time better spent on

21:37

investing in figuring how to automate something or just hiring someone to have

21:42

it automated or going through the same repetitive process of doing that thing

21:48

it's I've been in Automation and this type of thing for a long time and I still get excited about businesses like

21:55

Saving Time on tasks Chach ke just made that exponentially more interesting because

22:00

there's far more use cases do you find that a lot of the work that you're doing is more bespoke you have to build

22:07

something custom or is engine set to uh work with most people's kind of standard

22:14

multiple platforms and have you got it worked out where it's this is what 90% of people are going to want it for yeah

The Future of Automation and AI

22:22

uh so I mean I've got it comes down to the prompting right so it's I've I've got the prompts

22:28

written in such a way that it will cover 80 90% of use cases like it's not going

22:36

to misunderstand or struggle with anything really I guess if you wanted to

22:41

refine it further I do allow like I do have customization options where I can

22:47

write thepoke prompts for people if they want to have a very specific kind of

22:53

content that isn't necessarily going to be generated just based on the standard inputs and yeah but like most of the

22:59

time it's it's just a matter of here's the context and that's variable which comes from whatever input is coming in

23:06

and here's a template which is another variable and here's what I want you to

23:13

do which is the prompt and that typically doesn't really have to change it's yeah and it's it's always I guess

23:20

the thing that changes is actually the tool itself like they're always releasing new versions They Don't Really

23:27

publish it on the web version of chat GPT but when you're using the API like I

23:32

do you can usually see like it's version 0.1 63 or something like that which

23:38

these incremental improvements that they are always releasing which means you get more tokens you get more more speed and

23:45

more more understanding and that kind of thing so it's always I think a matter of

23:52

updating the tool or the way you're using the tool in order to better harness the power that it that's

23:58

constantly growing yeah like it's most people I think wouldn't need to adjust the prompts if they they might think

24:05

they do but they they probably don't yeah that's that customization question comes up down the road right it's not

24:12

something that you really need to think about out of the gate where do people start with thinking about automating a

24:19

process is it I guess you're it's engine so the they start with the end goal in mind is that is that where you got the

24:26

name so it's actually engine would be like phonetically like a car engine

24:32

drive driving the process actually I had the domain from

24:37

originally say for something else but I was like oh this is a the it's a end

24:44

dn.com nice a six letter.com yeah those are always great it's five even yeah GN no just GN

24:55

GN oh five nice nice one yeah yeah so go engine yeah so yeah sorry what was the

25:02

question again like how do they get uh what's what's the process to think about automation how do you start as a

25:11

as a business owner where do you begin I guess first thing that you were do sort

Identifying and Documenting Pain Points

25:17

of comes back to my experience as a business analyst as well as you want to

25:24

uncover and document the pain point yeah there's the site there might look a

25:30

little different when when people are visiting it but here we are quick shout out yeah thanks I threw that together

25:38

last night actually so it's it was ready for today yeah

25:43

yeah it's a bit of tongue and cheek saying I even PS I'm not cheap I so the

25:50

the you want to be for for any kind of project you want there to be a well established a well documented pain point

25:57

and so if you're not trying to uh if you're not spending money or

26:03

you're not spending resources on solving a pain Point what are you doing really

26:08

like why are you doing it and so understanding what that pain point is so if there's our financial system takes

26:15

too long or like it it it it doesn't do doesn't do this or our we don't get

26:21

enough data to to use this other system properly there there's so many potential

26:26

pain points out there but honing in on what that paino is and then building the

26:32

automation from there and like taking care to have a holistic view on how that

The Importance of Understanding the Broader Context

26:38

affects the broader organization if you're just a solo prur not just but if

26:45

you're a solo prur and you've it's it's just you and maybe one or two offshore

26:51

or resources people that help you out then you don't necessarily have to think about the broader context of the

26:57

organization but when you're working in a larger organization and you're saying okay we want to focus on fixing this

27:04

pain Point like we we don't like our recruitment processes so let's

27:09

completely automate that and just have a laser focused on fixing that if you then

27:16

that's great but if you do that without considering the broader context of the organization and say okay if we change

27:22

the way we we do our recruitment processes here and we ignore

27:28

our HR processes we ignore our onboarding processes we're going to

27:35

lose and I hate using the word Synergy but we're going to it's going to break

27:40

other processes in the organization so it's really we used to take them we used

27:45

to get people on this recruiting system and that had a bit of a a manual process

27:51

to transfer their information to HR but now that we've onboarded a new

27:56

recruitment system that doesn't talk to HR at all but we didn't think about that because we just saw this shine in you

28:02

software and we bought it it's yeah it's important to see the pain points not just of the individual area that you're

28:08

looking at but also how they affect the the broader organization yeah like and then piecing together what capabilities

28:16

are available every software vendor is going to say that they solve all of your

The Pitfalls of Rushing into Software Solutions

28:22

problems but they very rarely actually do solve all of your problems there's almost always gaps between what you need

28:29

and what they they say they can actually do yeah it's just it's important to just

28:34

slow down think about the problem analyze it properly and consider your

28:40

options rather than just diving in and buying the first thing off the shelf I suppose that's just saying it's someone

28:46

who's worked in countless IT projects where that's exactly what's happened and

28:51

sometimes it's hard to know uh what you're going to come across down the road exactly what I was using using Wix

The Unexpected Challenges of Subdomains

28:59

their their Studio their their Flagship product and they've got real issues with

29:04

subdomains yeah and you don't find that out till you spend a bunch of time

29:11

building something yeah fortunately you can always go back to something like WordPress and have pretty much the same

29:18

thing done pretty quick uh but to to double your costs for each additional

29:25

subdomain is um that's czy not at what I would say the market expects when you

29:32

get to that bridge it's a bit of a surprise and I understand the economics from a business model but or maybe they

29:41

should be clearer about who it's for um or I don't know that kind of stuff I

29:47

hope people find out about it sooner so that they if it's important to them they

29:53

don't waste their time yeah so the lesson that I had was was that so I can

29:58

totally relate to trying to make a decision based on all of the things

30:04

you're going to need it's often challenging on larger projects and things that maybe unknowns or not

30:10

important when you first start yeah and you often run into the sunk cost I don't

The Sunk Cost Fallacy in Problem Solving

30:16

want to it's usually called the sunk cost fallacy but you keep persisting in the problem because you're like I've

30:22

already spent so much time and energy and effort on this on making this work

30:28

that means I have to keep going and so that's not necessarily the case like you

30:33

can actually backpedal and go okay Wicks or whatever trying to pick on Wicks here

30:39

but if they yeah no I like Wix anyone uses Wix there's a lot of there's a reason why I decided to go with them in

30:45

the beginning right they do a lot of things right yeah totally It's just in

30:50

in the once you get into using more advanced features sometimes just based

30:56

on what's available it falls short and it's it's just impossible to know ahead

31:02

of time where that's going to come up for you yeah that's right and that's going to be the case with I think just

31:08

about any product like I guess it's yeah like not being so tied to a particular

31:15

product that you your entire brand rests on utilizing that particular technology

31:21

because it's just a tool at the end of the day you don't have to be married to it yeah I use car

31:27

C which is a great sort of onepage website builder and I use it like I can

31:34

build websites I just don't like to like I it's I don't know I find it yeah

31:40

emotionally taxing it's yeah and so and you can't

31:46

technically create um pages in card but you can get around that by just creating

31:52

subdomains which is what I've done on my site which you loaded up just before but if I didn't know how to do that

32:02

there would have perhaps been another solution to to the problem ra rather than just being like Oh I have to have

32:08

another page which is what I originally thought and I need multiple pages on my

32:14

site I reframed the problem and said actually what I Just Need is Another

The Power of Reframing Problems

32:19

like U ux area for my information where I want like people to progress through

32:25

to another part of my my site and that doesn't technically have to be another

32:30

page on the same domain I can create a subdomain and have the same experience

32:36

the same layout everything and yes technically it's a completely different

32:41

website on the back end but like the user doesn't know that and so the actual

32:47

the solution doesn't necessarily have to fit what you originally think the problem is yeah there's usually multiple

32:54

ways to solve a problem it's yeah just about thinking about how how to fix it rather than just hanging your head on the wall and saying I can't fix it this

33:00

particular way so I'm going to throw the tow in but yeah there's always multiple wise to address things I imagine you

33:08

come across different kinds of problems all the time what are some of your maybe

33:14

known or unknown approaches to solving problems at a high

33:20

level so I yeah there are lots of problems I Pro probably my

33:28

I'll break it into two categories if it's a a problem that

33:34

requires like just brain power and a bit of intellectual rigor

33:41

and sitting down and working out the problem and it's not something I can I necessarily expect other people to be

33:48

involved in I will just get a notepad and Pen like I

33:54

love notepads and pens like I literally if you don't know what to get me for not

34:00

you but if people don't know what to get me for Christmas on my birthday pad in pen is literally like what I ask for

34:05

because I just love I don't know if it's a tactile thing but I love writing and

34:10

using that and I've solved most of my problems that way that's a quite a grand

34:16

statement I I haven't solved all my problems but I love that all I need is a notepad and Pen I should re rephrase

34:23

that and say most of the problem solving I do is done on not p and Pen yeah just sitting there and I I talked about this

34:29

on one of my my podcasts where I like to maybe just let the the subconscious mind

34:37

activate a bit and so rather than going I have to drill down and focus on this

34:42

problem like let's like engage in another activity like whether that's

34:47

watching the NBA or something on TV and sitting there with my notepad and pen and watching the a bit of TV but then

34:54

going all right while I'm doing this I'm now going to have a bit of a think about what I'm doing rather than just focusing

35:01

everything um on trying to solve the problem because like I feel like I will

35:06

get distracted from the main task regardless of what that main task is so if I make the problem solving not my

35:13

main task I I don't know I I tend to approach it a bit better which seems a

35:19

bit counterintuitive but no I can relate to that I think that there's many times that if you're focused on one thing we

35:26

drift we're we're solving other problems while we're doing something yeah so if we know that let's not give the main

35:33

attention the main problem but keep it visible or in our uh peripheries and

35:40

then yeah all of a sudden we we're not going to let go of the problem it is

35:46

being worked on yeah but you're right about giving it all of our energy all the time but sometimes that problem

35:52

needs a break to to simmer let that problem

35:57

be solved and it may seem like a bit of a maybe a lazy way or people be like

36:03

you're not working on the problem but the mind works in mysterious ways so

36:09

yeah that's right if you've had a history of being able to solve things when you're not working on them then you've learned from that track record

36:15

that hey it's okay to mentally turn this off and have a sleep on it or do

36:21

something else so I like to go for a little rollerblade or do some physical exercise that's

36:28

yeah I I quite enjoy live on a property here and so I've got like a walking

36:34

Track that I I've modow regularly which I take the dog on so yeah like taking the dog for a walk and I'll put

36:39

headphones on and listen to something related perhaps to the problem

36:45

if it's if I'm trying to come up with a solution to an automation problem like I

36:51

might listen to someone talking about that kind of thing and that can help

36:56

prompt ideas and and things like that yeah definitely just getting out and doing something else is definitely

The Role of External Perspectives in Problem Solving

37:03

helpful and talking to other people is great as well like I've Got a Friend Nat

37:08

who I've done a few podcasts with and yeah she was saying the other day she was like what do you need to what do you

37:14

need to do I'm like I've got so many things I need to do she was no mate just close that one sale that you're working

37:20

on and everything else can happen afterwards I'm like fine yeah like she

37:26

was right that's what needed to happen it wasn't I had so so many projects

37:31

going and so many different things that I was like I have to do this I have to do that and getting distracted and just

37:37

do the one thing that actually matters and yeah getting someone else's outside perspective is always useful as well

37:44

yeah it's keeping the main thing right yeah yeah definitely last day of the

37:49

month here it should be focused on I guess for you you're you're yeah no it's

37:55

good love that love that nice and early this

38:01

has been really interesting I love talking about problem solving and automation when it comes

38:08

to these you talked a little bit about going for a walk and listening to people talking about automation what are you

38:13

listening to what what are these is it podcast is it the audibles automation

38:20

experts who's talking in your ear yes so I I tend not to listen to specifically

38:28

podcasts that often fun enough like I I'm a big YouTube consumer and so I I've

38:36

got YouTube premium so I can listen to it while my phone is in my pocket and so

38:41

I will listen to all kinds of content creators on YouTube this morning I I

38:50

before this when I took the dog for a walk for about half an hour I listened to Dave Shapiro talking about

38:57

AGI and like what that means for the medical industry and like how that's

39:03

going to revolutionize our health and minimize hospital visits and all kinds of things

39:10

he talks a lot about post labor economics as well which um is super interesting yeah that that that was what

39:15

I was listening to this morning and it guess yeah like it go through different

39:20

phases of what I'm listening to but yeah YouTube is definitely my main source of listening and I don't watch YouTube

39:27

really I just listen to it which is a bit weird but it still still helps their views yeah that don't know I'm not

39:33

watching it yeah are you listening to it what speed do you listen at yeah

39:39

normal I don't sped it up yeah I know it's not very not

39:45

very bioh hacky of me or whatever you want to call it to each their own y so

39:52

that's great do you have any books that uh you either revisit or

39:57

uh or books part of your learning so I I do listen to audio books

40:04

quite a lot I have an quite an extensive audible library because I've I've been

40:10

paying for Audible for years and I got to spend the credits on something I I go

40:15

between fiction and non-fiction and most of the time I listen to like non-fiction stuff I've I think I must have listened

40:23

to Alex H's $100 million offers And1 million leads like maybe three or four

40:29

times each I'd say how's your offering yeah it's well it's it's getting better

40:36

yeah it's yeah I really enjoy his approach and I'm usually super skeptical

40:41

about anyone in that from that kind of world I'm not not a big internet

40:47

marketing fan to say the least so I the fact that I really dig his content is is

40:54

means it must be pretty good I think if I'm not listening to to non-fiction I I will listen to either British sketch

41:03

comedy or like some of Bill Bryson's books I don't know if you're familiar with him at all he does like these

41:09

travel books which are hilarious no I Haven I haven't heard of him yeah no

41:15

it's definitely look him up yeah I I really love listening to his books and

41:22

The Pillars of the Earth series can follow it it's yeah like the is 40h hour

41:28

Masterpiece stories that you know like told as an audio book which I yeah I

41:35

love just listening to those if I'm trying to not think about work or

41:40

something yeah like I I always often listen to those going to sleep yeah it's a lot there some some good

41:47

recommendations in there I'm curious do you think in your opinion AI is helping

The Impact of AI on Time Management

41:54

you save time or because of the abundance of cool stuff you can do with it it's actually eating more of your

42:02

time yeah good question I think I'm definitely playing a lot less video

42:07

games at the moment so I'd say I'm probably got less time for that because of all this kind of thing and yeah like

42:15

it's the way I I look at it is it's whenever they invented the calculator would be like saying to the

42:21

mathematicians are you are you saving time now because you've got a calculator you don't have

42:28

to use the Abacus or whatever and they would have been like no like now that we have these

42:33

calculators we can fill in all that spare that spare time with more cool

42:39

stuff which is which we can now do with calculators which I don't know that's how it went the the concept applies

42:46

there's yeah there's so much more we can do now that used to be filled up with

42:54

doing stuff manually and by by hand I can instead of spending an hour reading

43:02

a document I can just put it through CH at GPT and say can you summarize the main takeaways that I need for this

43:08

specific use case and it does it and there like I don't need to don't need to read it now which is some would say

43:15

that's that's bad and that's a signifying the the end of the human races we know because people are not

43:21

going to not going to retain knowledge anymore or anything like that but I think it's just yeah using that time for

43:27

more leverage so yeah I definitely don't have a lot of time for myself at the

43:33

moment but that's probably my own fault and I don't know if I could blame AI for that I think part of it is Seasons right

43:40

if you're an entrepreneur and you're trying to build something then your focus may be stacked a little heavy in

43:46

One Direction and that might not be forever but for a period of time I also feel a little bit of time sensitivity

43:54

may put on myself or pressure that things are moving so quickly I really want to capitalize on what's

44:02

happening now right yeah because it'll change and the opportunities that exist

44:10

three months from now may be gone right or they may not be gone but they're going to evolve so yeah having an ear to

44:17

the ground on what's Happening and talking to a lot of people I think about

44:23

what's happening there was a guy I was talking to earlier today who mentioned that uh the editing tool

44:30

descript or descript they P they purchased a platform identical to Riverside that

44:38

we're on right now six months ago or something and during our call I went on

44:43

there and signed up and for free because I have descript I get access to this

44:50

maybe the next podcast I'm going to be doing I'm going to be using this this different platform but here is

44:56

information that it's out there it's available but without having these

45:02

sometimes you never know when you're going to come across that one tool that literally changes your

45:09

business and I was on a marketing panel yesterday we were talking about

45:15

collaboration and marketing and I mentioned to the group something called reclaim AI have you heard of it no I

45:22

haven't actually so this one is about in so it's got think of Kenly on steroids

45:30

so it has it's using AI to optimize meeting Cadence with your teams making

45:36

flexible appointments so they're not fixed prioritizing what's your to-dos

45:42

pushing them around in your calendar and doing things that would be very difficult for even the best executive

45:49

assistant those little things they and that tool for the cost of tonly you get

45:57

all this other stuff yeah so it's figuring out what uh what your goals are

46:03

what are you trying to do and then reverse engineering it as much as possible with tools leveraging

46:10

automation AI to build your own custom stack but something like zapier I think

46:17

is going to be essential to making all those things work together because as

46:23

much as those tools try they're not and it sounds like with the work that

46:28

you've been doing it can be a huge asset for a lot of companies looking to find

46:34

creative ways to solve their problems yeah definitely like it's it's

The Potential of Zapier for Prototyping

46:40

zapia is a fantastic prototyping tool as well I've used it twice now for

46:46

different basically SAS prototypes just to see if something is technically possible like

46:52

I last year like I've started work on a tool called Auto work which basically a

47:00

project management in Project risk management automation platform where you

47:05

can yeah use like the chat interface to to manage your projects like at scale

47:11

and if your the original idea came from going why is a project manager going and

47:18

booking like project meetings and asking for updates and I'm sure like a chatbot could just be programmed to to ask the

47:26

project team for updates every Monday and consolidate that into project update

47:32

to send out to the stakeholders and what else does a project manager do and so like yeah like I built a tool that was

47:39

able to do that and I'm now in the progress process of getting that turned into an actual SAS app and I did the

47:46

same exact same thing with engine like it's wanting to get that turned into an actual product as well so I don't have

47:52

to H into other platforms I can have it all in one spot which you know would

47:58

make it you know significantly more streamlined again but yeah if you're ever um wanting to build like an

48:07

application and see if something's possible see if you can do it in zapia first and if you can then like you might

48:12

be on to something yeah just a bit of advice for anyone out there great Ain this has been this has been amazing

Wrapping Up and How to Connect

48:18

we're right out the hour here tell me how can people get in touch with you

48:24

yeah sure I've got engine as you mentioned before has all my contact details on there so that's

48:31

nn.com and so that's my service platform there I've also got just Aaron J steel

48:39

so a n j SLE

48:45

e.com as that's a bit more of just my personal brand information Hub so I've

48:50

got all my links to everything there as well I'm very active on LinkedIn but

48:56

always happy to hear from pable on other platforms as well and and a growing YouTube channel so you can subscribe to

49:03

that too yes yeah subscribe to my YouTube channel and yeah that that'll be

49:08

fantastic amazing I appreciate having you on the show uh for everyone listening thank you for joining us for

49:15

this fun conversation I hope you got as much out of it as I did for shows

49:20

similar to this and for more information you can check out opening.com uh as well

49:25

as open open AI training on YouTube thanks so much my name is Mark ladimer

49:31

this has been Aaron steel and I having a back and forth on AI and automation

49:37

thanks so much for your time Aon appreciate you

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