Difficult Conversation Strategies: Fostering Understanding and Resolution: Dr. Michelle Majors
Transforming Lives Panel Podcast
| Sharmin and Mitzy | Rating 0 (0) (0) |
| Launched: May 08, 2024 | |
| info@tlpod.com | Season: 1 Episode: 16 |
In this compelling episode of "Transforming Lives," our hosts Sharmin and Mitzy are joined by the renowned Dr. Michelle Majors, who brings a wealth of experience as a former Diversity, Equity, and Inclusion (DEI) consultant and now serves as a difficult conversation strategist.
Dr. Majors' Background
- Former DEI Consultant: Dr. Majors has an extensive history working to foster inclusive environments.
- Difficult Conversation Strategist: Transitioning her focus, Dr. Majors now specializes in assisting individuals with navigating high-pressure workplace dialogues.
Dr. Majors' Approach to Difficult Conversations
Dr. Majors believes in empowering individuals to tackle contentious issues head-on with tact and confidence. Her approach can be distilled into a few key strategies:
- Guiding Through Challenging Workplace Discussions: Offering insight into the nuances of corporate dialogue, Dr. Majors assists in framing and steering conversations toward constructive outcomes.
- Navigating Talks with Power and Grace: Embracing the inherent power dynamics in discussions, she teaches how to manage these with aplomb.
- Empowering Resolution: The end goal of her method is to equip people with the tools necessary to independently resolve difficult conversations.
Tips for Calming Nerves During High-Stakes Discussions
Dr. Majors shared invaluable tips for those facing the pressure of important conversations:
- Redefine "High Stakes": Encourages individuals to challenge and reframe the concept of high-stakes to reduce associated pressures.
- Validate Perspectives: Advises on the importance of acknowledging and validating the other party's viewpoint.
- Language Usage: Suggests using language that shows understanding of the other person's feelings and beliefs.
The Role of Empathy and Emotional Intelligence
A key part of Dr. Majors' methodology is the emphasis on emotional underpinnings of dialogue.
- Importance of Empathy: Highlights the necessity of empathy in effectively connecting and comprehending the emotions and experiences of others.
- Emotional Intelligence: Focuses on the ability to read emotional cues and respond appropriately, which is crucial in the art of difficult conversations.
- Fostering Healing and Resolution: Dr. Majors advocates using empathy and emotional intelligence to not only resolve issues but also aid in the healing process.
Join us for this insightful exploration into mastering the art of difficult conversations with the guidance of Dr. Michelle Majors. It promises to be an educational and transformative experience for all.
Sharmin Prince Host
Self–Discovery Coach, Entrepreneur, Gender Based Violence & Gender Equality Changemaker.
Facebook: https://www.facebook.com/SharminVanPrince
https://www.facebook.com/eaglessoarN413805Y
https://www.facebook.com/profile.php?id=100088212
X: https://twitter.com/SharminPrince
LinkedIn: https://www.linkedin.com/in/sharminprince/
https://www.linkedin.com/company/eagles-empowered-to-soar-inc-eets
Website: https://www.sharminprince.utobo.com
https:www.eaglessoar.org
Instagram: https://www.instagram.com/eagles_soar_inc/
https://www.instagram.com/sharmin_vp/
Mitzy Dadoun Host
Travel, Insurance, Seniors, Teens, Spirituality, Manifestation, Gratitude, Business, Real Estate, author of 6 books
http://www.wealthcreationconcepts.com/
http://www.smartseniorsrealty.com/
https://mdsocialsavvy.com/home
https://mitzydadoun.wearelegalshield.ca/
https://www.loveitreviews.com/
Dr. Michelle Majors
https://www.majorsleadership.com/
**Connect with Us:**
- Follow the Transforming Lives panel podcast for more episodes featuring inspiring guests and transformative stories.
Youtube: https://www.youtube.com/channel/UCvHpiH1ROjGb8qP9MqAAFVQ
Facebook: https://www.facebook.com/profile.php?id=61578282042447
**Disclaimer:**
- The views and opinions expressed in this episode are those of the guest and do not necessarily reflect the official policy or position of the podcast.
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Episode Chapters
In this compelling episode of "Transforming Lives," our hosts Sharmin and Mitzy are joined by the renowned Dr. Michelle Majors, who brings a wealth of experience as a former Diversity, Equity, and Inclusion (DEI) consultant and now serves as a difficult conversation strategist.
Dr. Majors' Background
- Former DEI Consultant: Dr. Majors has an extensive history working to foster inclusive environments.
- Difficult Conversation Strategist: Transitioning her focus, Dr. Majors now specializes in assisting individuals with navigating high-pressure workplace dialogues.
Dr. Majors' Approach to Difficult Conversations
Dr. Majors believes in empowering individuals to tackle contentious issues head-on with tact and confidence. Her approach can be distilled into a few key strategies:
- Guiding Through Challenging Workplace Discussions: Offering insight into the nuances of corporate dialogue, Dr. Majors assists in framing and steering conversations toward constructive outcomes.
- Navigating Talks with Power and Grace: Embracing the inherent power dynamics in discussions, she teaches how to manage these with aplomb.
- Empowering Resolution: The end goal of her method is to equip people with the tools necessary to independently resolve difficult conversations.
Tips for Calming Nerves During High-Stakes Discussions
Dr. Majors shared invaluable tips for those facing the pressure of important conversations:
- Redefine "High Stakes": Encourages individuals to challenge and reframe the concept of high-stakes to reduce associated pressures.
- Validate Perspectives: Advises on the importance of acknowledging and validating the other party's viewpoint.
- Language Usage: Suggests using language that shows understanding of the other person's feelings and beliefs.
The Role of Empathy and Emotional Intelligence
A key part of Dr. Majors' methodology is the emphasis on emotional underpinnings of dialogue.
- Importance of Empathy: Highlights the necessity of empathy in effectively connecting and comprehending the emotions and experiences of others.
- Emotional Intelligence: Focuses on the ability to read emotional cues and respond appropriately, which is crucial in the art of difficult conversations.
- Fostering Healing and Resolution: Dr. Majors advocates using empathy and emotional intelligence to not only resolve issues but also aid in the healing process.
Join us for this insightful exploration into mastering the art of difficult conversations with the guidance of Dr. Michelle Majors. It promises to be an educational and transformative experience for all.
Sharmin Prince Host
Self–Discovery Coach, Entrepreneur, Gender Based Violence & Gender Equality Changemaker.
Facebook: https://www.facebook.com/SharminVanPrince
https://www.facebook.com/eaglessoarN413805Y
https://www.facebook.com/profile.php?id=100088212
X: https://twitter.com/SharminPrince
LinkedIn: https://www.linkedin.com/in/sharminprince/
https://www.linkedin.com/company/eagles-empowered-to-soar-inc-eets
Website: https://www.sharminprince.utobo.com
https:www.eaglessoar.org
Instagram: https://www.instagram.com/eagles_soar_inc/
https://www.instagram.com/sharmin_vp/
Mitzy Dadoun Host
Travel, Insurance, Seniors, Teens, Spirituality, Manifestation, Gratitude, Business, Real Estate, author of 6 books
http://www.wealthcreationconcepts.com/
http://www.smartseniorsrealty.com/
https://mdsocialsavvy.com/home
https://mitzydadoun.wearelegalshield.ca/
https://www.loveitreviews.com/
Dr. Michelle Majors
https://www.majorsleadership.com/
**Connect with Us:**
- Follow the Transforming Lives panel podcast for more episodes featuring inspiring guests and transformative stories.
Youtube: https://www.youtube.com/channel/UCvHpiH1ROjGb8qP9MqAAFVQ
Facebook: https://www.facebook.com/profile.php?id=61578282042447
**Disclaimer:**
- The views and opinions expressed in this episode are those of the guest and do not necessarily reflect the official policy or position of the podcast.
Opening Section
Sharmin: Welcome to "Transforming Lives," the podcast where we delve into the conversations that matter. I'm your host Sharmin, and with me, as always, is the fabulous Mitzy. How are you today, Mitzy?
Mitzy: I'm excited, Sharmin. We've got a special show ahead with an incredible guest who has the power to change the way we communicate in those tricky moments at work.
Sharmin: Oh, absolutely. Today we're talking about Difficult Conversation Strategies, and we're honored to have Dr. Michelle Majors with us. Dr. Majors, welcome to the show!
Dr. Michelle Majors: Thank you for having me, Sharmin and Mitzy. I'm thrilled to be here and to share some insights on such an important topic.
Dr. Majors' Background
Mitzy: So, Dr. Majors, before we dive into the nitty-gritty, could you give our listeners a bit of your background?
Dr. Majors: Of course, Mix. I began my career as a DEI consultant, working with organizations to create more inclusive environments. But over time, I realized that what really drives change are the conversations we have, especially the difficult ones. So now, I focus on being a difficult conversation strategist.
Dr. Majors' Approach
Sharmin: That's quite the journey. And how would you describe your approach to these conversations?
Dr. Majors: Well, Sharmin, I believe in equipping people with the tools they need to navigate challenging discussions in the workplace, helping them handle these talks with both power and grace. It's about empowering others to not only address but also resolve difficult matters effectively.
Calming Nerves in High-Stakes Discussions
Mitzy: I think everyone can relate to the nerves that come with high-stakes discussions. Any tips?
Dr. Majors: A lot of it has to do with mindset. Challenge the label of "high stakes" to begin with; it can alleviate some of the pressure. Also, actively validate the other person's perspective and use language that recognizes their feelings and beliefs. It makes a world of difference.
Role of Empathy and Emotional Intelligence
Sharmin: Now, you speak a lot about empathy and emotional intelligence. Why are they so crucial?
Dr. Majors: They're the foundation, Sharmin. Empathy allows us to truly understand each other's positions and emotional intelligence governs our responses. These are not just tools for resolution, but also for healing. They're key to transforming lives through conversation.
Closing Section
Mitzy: Dr. Majors, it's been enlightening. I'm sure our listeners are taking away so much from this discussion.
Dr. Michelle Majors: I hope so, Mix. And I hope they feel empowered to approach their next challenging workplace conversation with a little more confidence.
Sharmin: Thank you so much, Dr. Majors, for joining us today, and to all our listeners, remember that every difficult conversation is an opportunity for growth.
Mitzy: We hope you'll take these strategies and transform your own lives. Until next time, this has been "Transforming Lives." Stay courageous.
Outro
Sharmin: Thanks for tuning in. If you've found value in today's episode, don't forget to subscribe to our podcast for more life-changing conversations. We'll see you in the next episode.
